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Service Delivery Enablement

Maximize the Value of Your Cloud ERP Post-Implementation

Designed to help you see the full value of your technology investment, Collaborative Solutions’ Service Delivery Enablement offering combines advisory and consulting services with lean-on and other support services to provide a comprehensive yet scalable approach to managing your Workday system. 

The Missing Piece to Your Cloud ERP System 

Collaborative Solutions’ Service Delivery Enablement was designed to fill the gaps in your cloud enterprise resource planning (ERP) needs, taking into account that those needs may change (in some cases, very quickly). Using a tiered approach to post-ERP implementation support, this offering provides you with a flexible, yet affordable way to get the support you need. 

Our team will partner with key stakeholders in your organization to plan out your cloud journey post-deployment, including future system updates, user adoption, and ways to improve the efficiency of your cloud ERP. 

With Collaborative, you receive: 

  • An offering that leverages our experience with over 300 clients
  • A tiered approach to service that ensures the right level of coverage 
  • A fast, cloud-based ticketing system  
  • Global support for medium and large enterprises 
  • Extensive expertise provided by a dedicated team of specialists 

Download SDE Datasheet

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We'll help you:

  • Coordinate various stakeholders and ensure knowledge transfer
  • Get more from Workday with advisory and optimization consulting
  • Plan and manage major system updates
  • Create advanced reporting and dashboards 
  • Achieve more with our lean-on services

WHAT OUR CLIENTS ARE SAYING

  • “We have valued from having a CVS agreement for staff augmentation and integration development. This has allowed my team to remain more focused on day to day and have a got to expert to help when they have stumbled. This over time has broaden my team’s understanding and skills in supporting the system.”

    Kari Lancaster, HRIS Manager -  Conagra Brands

  • “Collaborative delivers a cohesive suite of services and currently supports our operations via their Application Managed Services group. The Collaborative team brings in-depth knowledge of Workday and possesses deep domain experience across multiple areas, which has proved invaluable in shaping our future state model”

    Filippe Chiarella, Manager HR Business Services - Toyota

  • “We feel we have a true partnership with Collaborative Solutions in respect of ongoing CVS support. They have the breadth and depth of knowledge of the Workday ecosystem that we need and are able to deploy high calibre resource to us promptly when the need arises. With CS on board we are able to continue to realise the efficiency opportunities that our initial implementation presented.”

    John Kilbride, Head of Finance Systems - Key Group 

FEATURED ARTICLE

Overcoming SaaS Post-Deployment Challenges with Service Delivery Enablement

Learn about the challenges organizations face after going live with a SaaS HCM or FMS solution and how Collaborative's service delivery enablement service can help.

Read more

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Contact us today.