Building a Culture of
Inclusion at Collaborative

A Message from Our CEO

At Collaborative, we believe that our differences should be valued and embraced. Diversity – in background, experience, and perspectives – makes us stronger: not only as a company but also as a contributor to our community. Through diversity, we have the benefit of looking at our business through various lenses.

Inclusion is equally important. It means that we offer a sense of belonging to our employees. As an inclusive workplace, we are able to innovate and foster an even more engaging experience for our people. When our employees know they are all crucial to our mission, we thrive as an organization.

For that reason, we are committed to continuously improving diversity and inclusivity here at Collaborative. We are dedicated to fostering an environment that provides fair opportunities and empowers people to have open dialogues, leading to more understanding and growth.

The more we progress our diverse and inclusive culture, the more meaningful our work will be, the better we’ll meet our customers’ needs, and the stronger our organization will be at its core.

Carrol Signature

Carroll Ross

Chief Executive Officer


What Our Employees Believe

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Ankita P.

How does Collaborative help you grow as a person and in your career?

Being an active member of Collaborative's Diversity and Inclusion (D&I) efforts has really challenged my mindset - my thinking has broadened and become more inclusive. Planning and executing events with a D&I focus has made me appreciate that there is rarely a one-size-fits-all approach, and this continues to help my creative side flourish. Being a part of D&I has also meant I have been able to grow the size of my network. All these factors have positively contributed to building my career here at Collaborative thus far, and as I look forward to the years ahead, I feel prepared for any new set of challenges.

Why is diversity & inclusion important to you? Why is it important for Collaborative?

As humans, we crave a sense of belonging regardless of gender, race, where we are from, age, etc. I don't like when someone feels like an outsider or that they can't express themselves or be their best self because of the unaccommodating surroundings, so I strive to be the change I want to see in the wider society. D&I is important for Collaborative because we may be different from an individual standpoint, but together I truly believe we are a force to be reckoned with.

How does Collaborative foster an inclusive workplace?

There are plenty of outlets (e.g. ERGs) to discuss what you are passionate about. Management support also assures us that the C-Level also cares about these different causes as much as you do. Constructive ideas are welcomed regardless of seniority level, which makes us feel heard, and when ideas turn into actions, it’s the cherry on top!

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Aria B.

Why is diversity & inclusion important to you? Why is it important for Collaborative?

So much of our lives are spent with colleagues and clients, so it's important to work in an environment where I not only can be myself and know there are others who understand my journey, but also connect and learn from individuals from different walks of life. As Collaborative expands and grows, continuing to foster opportunities for this level of connection will create more innovative thinking, acceptance of diverse ideas, and passionate teams who equally support one another and our clients.

What is one program or initiative that makes you proud to work here & why?

When disheartening evidence of racial injustice flooded the news and social media in early 2020, America was forced to pause and make a decision - to stand against systemic racism or to ignore it. First, by acknowledging Collaborative needed take a stand and support the African American community, our leadership team also recognized that many Collabies, regardless of race or background, were negatively affected by the images they were seeing. They gave us a space to be vulnerable and share our feelings, ask questions, and really lean on one another during a difficult time in our country's history. I am proud that these initial conversations have opened the door for more understanding, compassion and support, but even more proud to see Collaborative grow into a more inclusive and truly connected place to work. 

What advice do you have for someone who wants to help create a more inclusive work environment?

Get involved. If you expect change, get off the sidelines and be part of the change. Our Employee Resource Groups give each Collabie a place where they can network and influence how our company will continue to grow into a more inclusive environment. My participation in multiple ERGs allow me to bring forward ideas and solutions for causes that not only impact my day-to-day working environment, but also those that help me to grow as a individual.

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Cam R.

From a D&I perspective, how does Collaborative help you grow as a person and in your career?

Overall, I believe Collaborative has been a great place to work. My managers have all been fair, treated me with respect, and have had a genuine interest in positioning me to succeed. Collaborative has allowed me the flexibility to pursue different paths as my career goals have shifted. Our company culture is by no means fictitious. Working here is truly a collaborative experience as we all share and grow together. The fact that we are the best at what we do pushes me to do my best. Our Diversity and Inclusion (D&I) initiatives and Employee Resource Groups (ERGs) have helped me appreciate even more those who may be different than me and hold beliefs that are different than mine. Rather than focusing on the differences, I choose to focus more on what we have in common and how our differences can, in fact, make us better.

What is one program or initiative that makes you proud to work here & why?

I am happy to be a part of the HUE employee resource group that promotes networking, mentoring, professional development and community outreach for Collabies of Color. HUE has provided a platform for Collabies of Color to connect and exchange ideas (personal and professional), to support one another (we have literally laughed and cried together), and to make positive impacts outside of the company through philanthropy. The group has allowed me to gain new friends, mentor others, and engage with our leadership on the topic of race relations in America. I sincerely believe the efforts of this group, in conjunction with the D&I council, will help to make this great company even greater.

What advice do you have for someone who wants to help create a more inclusive work environment?

One should understand the need to create a more inclusive work environment is not something that occurs overnight or without focused intentionality. Organizations must start with understanding why D&I is important, be committed to improving from the top down, and resolve to impact every level of the organization. Without understanding the 'Why" of D&I, the "What" we undertake will have no foundation. The primary objective of D&I should not be to hit a quota of representative employees. Numbers alone do not change an organization's culture. D&I must become who the organization is from a culture perspective. We must make it a priority to understand, appreciate, and respect the differences of those in our workforce (or targeted to be better represented in our workforce); and take steps to right the wrongs that are within our power to address. Only then will we begin to realize the true value a diverse workforce brings.

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Kayla D.

Why is diversity & inclusion important to you? Why is it important for Collaborative?

Diversity and inclusion is important to me because I want every Collabie to feel that their uniqueness is acknowledged and celebrated. Being able to be your true self and recognize who you truly are makes for the happiest and most productive employees. I think companies with a diverse workforce have more creative ideas and broader perspectives, therefore deliver the best results to customers and employees.

What is one program or initiative that makes you proud to work here & why?

I am proud to work for a company that provides paid leave to ALL new parents. It is so important to allow this time for bonding and healing. Along with paid leave, we have a working parents network that provides a place for parents to exchange resources, tips, tricks, and more. The flexibility Collaborative provides allows me to be successful in my career and a present mom to my children. It's no wonder Collaborative was voted one of the best companies for working parents!

What advice do you have for someone who wants to help create a more inclusive work environment?

Don't assume anything about anyone just because of their race, gender, sexual orientation, veteran status, etc. Treat everyone with respect. Always be open to learning. If there is an educational opportunity, take it. If you are uncomfortable or unsure of something, ask questions. Don't refer to someone on a topic just because of their race, gender, sexual orientation, veteran status, etc.

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Jordan E.

From a D&I perspective, how does Collaborative help you grow as a person and in your career?

Diversity and Inclusion (D&I) at Collaborative has enabled me to combine my passions of supporting underrepresented groups and my day-to-day work. Participating in D&I efforts at Collaborative has shown me how important and impactful these initiatives are in the workplace. I have gained a greater understanding of the similarities and differences that many of my coworkers have, and how we are able to embrace these to better work together. Ultimately, supporting D&I efforts has helped me grow professionally as it pertains to working in diverse spaces and using those spaces to promote my peers to be their most productive, authentic selves.

How does Collaborative foster an inclusive workplace?

One of the things Collaborative does really well is adhere to its core values. The value of 'People' is something that our company takes very seriously in striving to provide a welcoming and positive environment for all employees. The advent of the D&I council and ERGs at Collaborative has helped to increase representation, visibility, and inclusivity amongst our under-represented communities within the company. These employee-led groups have provided a safe space for many of our Collabies to engage, learn, and grow with one another. We, much like the larger society, have work to do in order to become a space that is truly inclusive to all, but I do believe that Collaborative has started taking the steps to get there.

What advice do you have for someone who wants to help create a more inclusive work environment?

To me, it starts and ends with education. I believe that education breeds empathy. If you are willing and able to understand life from someone else's point of view, then you are better equipped to stand by them with kindness and support them in all capacities. With empathy comes a desire to further learn about the issues facing others, thus creating a self-perpetuating cycle of education and growth.

We should never be complacent in who we are as people and should strive to grow and learn. The more we learn about what bothers others and what issues they face in their communities, the easier it becomes to be inclusive towards them. We are often taught to be divisive and subconsciously (though sometimes consciously) see each other as less than human. However, the more we educate ourselves on the similarities and differences of other people, the more human and humane we all become.

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    Our Head of Diversity, Equity & Inclusion

    Living our values isn’t a slogan, it’s an imperative. Every Collabie owns the journey to a diverse, equitable, and inclusive workplace - one that is built on trust, commitment and accountability to one another. While we strive to be greater in our efforts, I’m inspired every day by the passion and enthusiasm that so many of our employees have for diversity and inclusion.

    - Alix P., Head of Diversity, Equity and Inclusion

Employee Resource Groups

At Collaborative Solutions, we celebrate and respect the value that diversity brings to the workplace. It is crucial for us to foster an inclusive environment where each person brings their individuality to the table, so that collaboration between people with differing perspectives can make us better.

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Encourages networking, mentoring, professional development, and community outreach opportunities for Collabies of Color.

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Promotes a culture of inclusion dedicated to fostering a community of future leaders, where Collabies can come together for guidance, support and development.



Aims to provide and promote LGBTQ+ visibility and facilitate conversations on current workplace and social issues that affect the LGBTQ+ community.

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Provides support to active military, veterans, military families, and those who want to support veterans.

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Women Together

Fosters relationships, raises awareness of perspectives, and builds empathy to strengthen the collaboration among women and allies.


Working Parents Network

Brings together parents and parents-to-be at Collaborative to network, support, learn and share resources.



Great Place to Work®

Certified Great Place to Work Organization in the US & UK

Great Place to Work®

Best Workplaces for Consulting and Professional Services, #2

Website | Best Workplaces for Women 2021

Great Place to Work®

Best Workplaces for Women Award, #27


We are committed to being a more diverse & inclusive company tomorrow than we are today. Sharing our workforce demographics is just one small, but important, way for us to be transparent about our progress and hold ourselves accountable to improving diversity, equity, and inclusion here at Collaborative.

Representation by Age


Representation by Race / Ethnicity

Black or African American
Hispanic or Latino
Not Declaring/Other
Two or More Races
American Indian or Alaska Native
Native Hawaiian or Other Pacific Islander

Representation by Gender


Representation within LGBTQ+: At least 4% of employees identify as a member of the LGBTQ+ community according to self-reporting survey data. This chart represents identification within LGBTQ+ Community at Collaborative Solutions.

Gay or Lesbian

Our Goals for the Future

Our goal is to build a high-performing, diverse, and inclusive workforce based on mutual acceptance and trust. Collaborative’s diversity management is based on a commitment from individuals at all organizational levels to increase awareness and foster a workplace where employee contributions are continuously recognized and valued. To enhance our ability to carry out the Collaborative’s mission, diversity & inclusion are a priority for all leaders, managers, and employees.

Commitment to equal opportunity, diversity, and inclusion create a culture where employees can bring creative ideas together. An inclusive workplace with engaged employees who come from all corners of the world spurs innovation to better meet our mission.