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Application Managed Services

The Support You Need, When You Need It

Collaborative Solutions’ Application Managed Services (AMS) has been developed with a focus on the Workday SaaS solution and provides comprehensive support to help ensure your adoption journey post-Workday implementation continues to evolve to maximize your return on investment (ROI) and ensure success.

Customer-Focused Application Managed Services

Collaborative’s AMS offering provides a wholistic managed services engagement with strict Service Level Agreements (SLAs) to ensure progression from transition to optimization. Our complementary Continuous Value Services ensures ongoing innovation, business process improvement, and user adoption to allow our customers to deliver on the promise of their ERP transformation and investment, leveraging our extensive expertise to customize an ERP system to meet their unique business needs.  

With offices across the globe and experience that extends across numerous industriesCollaborative gives its customers the help they need when they need it and at the best cost for the service. We tailor our service offerings to suit the need of our customer. With a blend of services from strategy, project advisory to pure hands-on support delivered via our certified Workday consultants from our centers offshore, in-region and near shore.

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We'll help you:

  • Develop a post-implementation strategy and support model
  • Establish a governance management plan
  • Plan and manage major Workday Release updates
  • End to End Management and Support of Workday Platform
  • Tenant Analysis and Plan focused on Business Process mapping and optimization
  • Integration Monitoring and Health check
  • Workday Adoption Planning and Strategy
  • Plan and Manage Phase X rollouts
  • Business Advisory for Mergers, Acquisitions and Divestures
  • Improve User Experience and Transition with organizational change and training

WHAT OUR CUSTOMERS ARE SAYING

  • “We feel we have a true partnership with Collaborative Solutions in respect of ongoing CVS support. They have the breadth and depth of knowledge of the Workday ecosystem that we need and are able to deploy high calibre resource to us promptly when the need arises. With CS on board we are able to continue to realise the efficiency opportunities that our initial implementation presented.”

    John Kilbride, Head of Finance Systems - Key Group 

  • “Collaborative delivers a cohesive suite of services and currently supports our operations via their Application Managed Services group. The Collaborative team brings in-depth knowledge of Workday and possesses deep domain experience across multiple areas, which has proved invaluable in shaping our future state model”

    Filippe Chiarella, Manager HR Business Services - Toyota

  • “We feel we have a true partnership with Collaborative Solutions in respect of ongoing CVS support. They have the breadth and depth of knowledge of the Workday ecosystem that we need and are able to deploy high calibre resource to us promptly when the need arises. With CS on board we are able to continue to realise the efficiency opportunities that our initial implementation presented.”

    John Kilbride, Head of Finance Systems - Key Group 

FEATURED ARTICLE

Why Flexible Post-Deployment Support Is Vital After a Cloud ERP Implementation

Deploying a cloud-based ERP is only the first step in a journey of continuous innovation. Learn about the role that post-deployment plays after go-live and how it ensures a strong ROI from your investment. 

Read More

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Contact us today.