Application Managed Services

The Support You Need, When You Need It

Collaborative Solutions’ Workday Application Managed Services (AMS) has been developed with a focus on the Workday SaaS solution and provides comprehensive support to help ensure your adoption journey post-Workday implementation continues to evolve to maximize your return on investment (ROI) and ensure success.

Client-Focused Application Managed Services

Collaborative’s Workday Application Managed Services offering provides a wholistic managed services engagement with strict Service Level Agreements (SLAs) to ensure progression from transition to optimization. Our complementary Continuous Value Services ensures ongoing innovation, business process improvement, and user adoption to allow our clients to deliver on the promise of their ERP transformation and investment, leveraging our extensive expertise to customize an ERP system to meet their unique business needs.

With offices across the globe and experience that extends across numerous industries, Collaborative gives its clients the help they need when they need it and at the best cost for the service. We tailor our service offerings to suit the need of our clients. With a blend of services from strategy, project advisory to pure hands-on support delivered via our certified Workday consultants from our centers offshore, in-region and near shore.

We'll help you:

Develop a post-implementation strategy and support model
Integration Monitoring and Health check
Establish a governance management plan
Workday Adoption Planning and Strategy
Plan and manage major Workday Release updates
Plan and Manage Phase X rollouts
End to End Management and Support of Workday Platform
Business Advisory for Mergers, Acquisitions and Divestures
Tenant Analysis and Plan focused on Business Process mapping and optimization
Improve User Experience and Transition with organizational change and training

WHAT OUR CLIENTS ARE SAYING

“We feel we have a true partnership with Collaborative Solutions in respect of ongoing CVS support. They have the breadth and depth of knowledge of the Workday ecosystem that we need and are able to deploy high calibre resource to us promptly when the need arises. With CS on board we are able to continue to realise the efficiency opportunities that our initial implementation presented.”

John Kilbride, Head of Finance Systems - Key Group

“Collaborative delivers a cohesive suite of services and currently supports our operations via their Application Managed Services group. The Collaborative team brings in-depth knowledge of Workday and possesses deep domain experience across multiple areas, which has proved invaluable in shaping our future state model”

Filippe Chiarella, Manager HR Business Services - Toyota

John Kilbride, Head of Finance Systems - Key Group

FEATURED ARTICLE

Why Flexible Post-Deployment Support Is Vital After a Cloud ERP Implementation

Deploying a cloud-based ERP is only the first step in a journey of continuous innovation. Learn about the role that post-deployment plays after go-live and how it ensures a strong ROI from your investment.