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OUR LEADERSHIP

A Commitment to Success

At Collaborative Solutions, we represent a different type of business transformation consultancy – one built on the values of customer service and teamwork. Our leadership team are seasoned experts committed to driving these core values in every area of our business.

98%
CUSTOMER
SATISFACTION

CARROLL ROSS

CHIEF EXECUTIVE OFFICER
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CARROLL ROSS

CHIEF EXECUTIVE OFFICER

Carroll is founder and Chief Executive Officer at Collaborative. With over 23 years in the management consulting industry, he started Collaborative Solutions with a simple goal in mind – to work with clients to deliver success. Carroll understands that listening to the customer’s needs and engaging in a results-driven discussion are the keys to effective client outcomes. He is an accomplished executive and continues to build a successful consulting practice because of this focus.

Prior to Collaborative, Carroll spent 12 years with Accenture holding leadership roles in their PeopleSoft practice. He was often recognized by clients for his functional expertise, technical innovation, and commitment to successful delivery.

Carroll received his MS in Management Information Systems and BS in Commerce from the University of Virginia. In addition to his CEO duties, he spends time with his wife and three children and rocking out on his guitar. Carroll is based in Reston, Virginia.

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BOB MALLER

PRESIDENT & CHIEF CULTURE OFFICER
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BOB MALLER

PRESIDENT & CHIEF CULTURE OFFICER

Bob is President and Chief Culture Officer at Collaborative and is responsible for the management and administration of the company’s business operations. With more than 20 years of experience in the IT and consulting industries, Bob has earned a reputation for achieving both customer and employee satisfaction with his open and approachable communication style. He is passionate about maintaining and enhancing Collaborative’s employee and customer-focused culture, preserving it as the envy of the Workday ecosystem. Prior to Collaborative, Bob served in leadership roles at Oracle, PeopleSoft, Deloitte, and Accenture.

Bob received his MBA from the College of William and Mary and his B.S. from Lehigh University. Outside his role at Collaborative, Bob can be found leading Collaborative’s fantasy football league and spending time with his wife and two children. Bob is based in Reston, Virginia.

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STEVE CSUKA

CHIEF OPERATING OFFICER
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STEVE CSUKA

CHIEF OPERATING OFFICER

Steve is the Chief Operating Officer at Collaborative Solutions and is responsible for global customer operations including sales, marketing and customer success through our world-class delivery organization. In this role, he is responsible for driving Collaborative’s global growth in all markets around the world and continuing to drive market leadership by optimizing our customers’ businesses with cloud-based solutions.

Driven by a passion for growing services businesses, Steve brings more than 25 years of experience in sales and professional services, working with customers of all sizes, from large multi-national organizations to smaller medium enterprises. In previous roles, Steve held various management and senior management positions at SAP, including managing a $500m+ P&L as SVP of their professional service organization, and other cloud services and technology firms such as PeopleSoft and IBM.

Steve received his MBA in Management Science from the University of New Haven and his BBA in Management Information Systems from Western Connecticut State University. Outside of Collaborative, Steve can be found relaxing at the beach in Fire Island or skiing in the Rockies while spending precious time with his wife and three children. Steve is based in Atlanta, Georgia.

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MANISH PATEL

GLOBAL VICE PRESIDENT OF SALES
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MANISH PATEL

GLOBAL VICE PRESIDENT OF SALES

Manish is Global Vice President of Sales and Marketing at Collaborative. In this role, he is responsible for the strategic and tactical leadership of global sales, marketing, and communication. Manish leverages his dynamic and high-energy style with a strategic vision to consistently deliver new sales initiatives that align to our customers’ needs. This has resulted in 50% growth year after year since his start at the company. Manish has over 20 years of experience deploying and positioning enterprise services to Fortune 1000 customers. Prior to Collaborative, he held positions at both large and small sized companies, including SAP, Wells Fargo, and Channel Insight.

Manish has a BA in Finance from the State University of New York at Albany. His hobbies include cooking, coaching his sons’ sports teams, and traveling. He is originally from New York and is based in Pleasanton, California.

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SUSAN GUERRA

GLOBAL VICE PRESIDENT OF DELIVERY
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SUSAN GUERRA

GLOBAL VICE PRESIDENT OF DELIVERY

Susan is Global Vice President of Delivery at Collaborative. She oversees the delivery of consulting services and drives the company’s commitment to its core delivery values of outstanding customer service, scalable and predictable solutions, sustained services quality, and efficient operations. Susan is a seasoned professional, with over 25 years of experience driving strategy and execution in consulting services. She is a skilled leader who excels at inspiring and motivating her teams and she serves as a trusted advisor to both colleagues and customers. With expertise in a variety of implementation roles, from Project Manager to Executive Sponsor, she has effectively led complex global projects and teams for both commercial and Education and Government customers.

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KATHLEEN LEONARD

GLOBAL VICE PRESIDENT OF CONSULTING
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KATHLEEN LEONARD

GLOBAL VICE PRESIDENT OF CONSULTING

Kathleen is the Global Vice President, Consulting Practice at Collaborative Solutions. She is responsible for leading and developing our consultants to deliver world class service to our customers in the HCM and Financial Services Portfolio. Kathleen has over 23 years of experience in HCM outsourcing and multi-discipline consulting practices. She has been an influential leader in managing service teams for many years and is very passionate about developing and mentoring her teams’ professional growth. Additionally, she has led many process improvement projects by eliminating rework, wait times, and inefficiencies by utilizing her Green Belt Six Sigma certification. Most recently, she held the position of North American Service Readiness Leader at NGA HR, where she was responsible for delivering global HCM and Payroll Outsourcing programs. Prior to NGA HR, she spent 17 years at Ceridian in leadership roles overseeing small to large scale implementations.

Aside from her recent HC experience, Kathleen attending Chapman University with a focus on Finance. Outside of work, Kathleen can be found hiking, paddle boarding, and spending time with her husband and two children. She resides in Southern California but is originally from Hawaii.

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BONNIE DOWLER

CHIEF PEOPLE OFFICER
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BONNIE DOWLER

CHIEF PEOPLE OFFICER

Bonnie is the Chief People Officer at Collaborative. She has over 15 years of experience in human resources and recruiting for high tech software and consulting companies. She is responsible for, and passionate about recruiting and retaining top talent, developing strong company culture and increasing employee performance. She manages our tremendous growth and thrives in translating business goals and objectives into an HR strategy. Her strength is matching great people to great opportunities, creating win/win situations for both employee and company. Prior to Collaborative, Bonnie worked at PeopleSoft, Portal Software, Calico Commerce, and InQuira.  

Bonnie holds a Juris Doctor and a BA in Communications. When she’s not managing a busy HR department, she’s managing a busy household running from soccer fields to swim decks to baseball fields. Bonnie is based in Pleasanton, California.

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BOBBY RIGGS

CHIEF FINANCIAL OFFICER
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BOBBY RIGGS

CHIEF FINANCIAL OFFICER

Bobby is Chief Financial Officer at Collaborative. With 15 years of experience in finance, he began his career in higher education software with Blackboard Inc. In 2003, he joined Presidium Inc., a small Education Services start-up.  During his eight year tenure, Bobby helped drive Presidium’s growth through strategic financial decision making, which lead to multiple rounds of Venture Capital funding and the eventual merger with then partner Blackboard Inc. From the ground up, he’s developed processes and the respective analytical requirements to drive progressive growth and continues to do so at Collaborative.

Bobby has received his a BA in Economics from George Mason University. Not a stereotypical “bean counter,” he’s been a dedicated surfer for over 20 years and also enjoys writing music and performing the occasional live acoustic set. Bobby is based in Reston, Virginia.

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ANTONIA PLAZIBAT

GENERAL COUNSEL
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ANTONIA PLAZIBAT

GENERAL COUNSEL

Antonia serves as General Counsel for Collaborative.  She began her legal career at a boutique law firm that focused on family law and estate planning in California.  After re-locating to Northern Virginia, Antonia held senior legal positions in large and diverse technology companies.  As General Counsel, Antonia oversees the legal affairs of the company, manages customer and vendor transactions, and assists with compliance and employment matters.

Antonia holds a Juris Doctor from the University of the Pacific, McGeorge School of Law and a BA in Economics from the University of California, Davis.  She is licensed to practice law in the State of California and the Commonwealth of Virginia. In her spare time, Antonia enjoys spending time with her husband and two dogs. Her hobbies include traveling, playing the piano, watercolor painting, and CrossFit. Antonia is based in Reston, Virginia.

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OFER BENYONA

CHIEF INFORMATION OFFICER
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OFER BENYONA

CHIEF INFORMATION OFFICER

Ofer is Collaborative Solutions’ Chief Information Officer. In this role, he oversees the company's information systems, technology, and security. Ofer drives the company’s commitment to continually enhance our systems and most importantly, to protect customer data.

Ofer joined Collaborative Solutions in 2008 and quickly built a strong technical team, including integrations, data conversion, and reporting consultants, helping Collaborative Solutions earn its reputation for stellar customer satisfaction. He assumed the responsibilities as our technology and security leader in 2015, managing several significant projects that enhanced our internal and customer data security.   

Ofer is an accomplished technical executive with over twenty years of experience managing software implementations, technical support programs, and information security. Prior to joining Collaborative Solutions, Ofer worked for software and consulting companies in the ERP and SaaS spaces, and was involved in many implementation projects with customers across a variety of industries.

Ofer received his Bachelor's degree in Computer Information Systems from the University of South Carolina. He holds a Certified Information Security Systems Professional (CISSP) certification.

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OVER
170 YEARS
OF COMBINED
EXPERIENCE

Let's Collaborate