Facebook

Facebook is a social utility that helps people communicate more efficiently with their friends, family and coworkers. The company develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people’s real-world social connections.

The Challenge

During its five year existence, Facebook has helped shape the social networking phenomenon and today is a leading force with over 200 million active users. The company’s growth has lead to them outgrowing not only physical space in downtown Palo Alto but also the IT systems put in place to support the operation. A solution was needed to help manage the rapid expansion. Additionally functionality was needed to help in the expansion to overseas offices.

The Solution

Facebook faced the competing challenges of maintaining flexibility to allow business to grow rapidly with artificial barriers but also to employ new disciplines to allow managed and efficient expansion. Through Facebook’s “Project Heart”, Collaborative Solutions and Workday combined to implement streamlined business processes while allowing accurate monitoring and management of compensation, job profiles and a changing organization.

The Result

Today, Facebook is benefiting from a reliable, flexible platform that not only streamlines their current HR operations but provides a platform to grow functionality to match the growth in operations. The application is live for the complete international Facebook operation. The implementation was completed in five months. According to Ana Liu, Facebook Project Manager for Project Heart, “Collaborative Solutions provided mentoring and instruction which guided us through every phase of the project and we simply could not have delivered the project on-time and on-budget without this contribution.”